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Call Centre Learnership Programme

Cape Town

 

Job Role

We are running another one of our very successful Learnership programmes at the Call Centre. We have 6 slots available and we are opening up this fantastic 15 month opportunity to everyone, but would specifically like to consider unemployed and disabled candidates.

Essential Requirements:

  • Valid South African ID
  • Grade 12 certificate
  • Clear criminal record
  • Ability to communicate clearly and professionally with customers in English and additional African languages
  • Good interpersonal skills
  • Computer literacy will be an advantage
  • Currently unemployed

What the program offers:

  • Full time employment on Fixed Term Contract basis as part of learnership agreement
  • Structured formal classroom training
  • Practical workplace activities
  • A Contact Centre NQF Level 3 aligned qualification which will provide the basis for further personal development and career opportunities
  • Valuable work experience at FLASH Mobile Vending, a fast growing national company that prides itself on a friendly culture and a vibrant working environment

On completion of this programme, learners will be able to:

  • Identify with Contact Call Centre customers and their needs
  • Respond to customers with factual and accurate information
  • Gather and process data specifically related to a Call Centre
  • Operate as a team member in a diverse working environment
  • Implement operational activities in a Call Centre

How to apply:

To be considered for this exciting opportunity, please submit copies of your CV, RSA ID document and matric certificate by the 15 September 2017 to: learnership@flash.co.za

FLASHCareers

 

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