5 Business Tips to Traders

Running an effective and profitable convenience store is not without its challenges in South Africa. However, FLASH has come up with some business tips on how you can get the most out of your business and increase your profits.

 Stock up on the essentials

Make sure you have products that are high in demand. For example, electricity and airtime. Having everything that your customers need means that you are able to cater to all of their needs. When your shop has a constant supply of these essentials, customers will keep on coming back to buy from you, which means an increase in profit. You can do this by taking note of what products sell the most in your store.

Happy customers mean happy business

Make sure to maintain friendly relationships with your customers, as they are more likely to come back to your shop. Remember to smile and ask them if they need any help. Also consider offering special perks to loyal customers, such as buying the essential groceries on credit if it’s close to payday. This shows that you care for each and every one of your customers.

Clean and simple

It is important to have a clean shop in which customers can easily find products. Make sure that the floors and counters have been washed. Don’t mix products or have cluttered spaces. Rather choose to have your products neatly laid out to make sure that they are easy to see.

Become an expert

Take the time to educate yourself on all the products you sell. This will help when a customer asks you about a specific item that you have in your shop. Product knowledge shows customers how you take your business seriously.

 Location

When choosing where you want to set up your FLASH shop, make sure that you choose a popular location. Your shop needs to be visible and easily accessible. This will attract may passers-by.

 Remember that having a successful business takes a lot of hard work and determination. Never give up; keep on persevering!


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