How do I claim Free Basic Electricity (FBE)?
To claim FBE:
- Dial string *130*269#
- Select FBE
- Select NEW
- Enter your Meter number
- Confirm meter number
- Click Dismiss, then SMS will be sent to you
Not all customers qualify for FBE, this may be down to your tariff plan. For more information on your tariff plan, contact your local municipality.