Flash I forgot my secret word, how do I reset it? - Flash

If you have forgotten your secret word, you will need to contact the Flash Call Centre.

They will send you your new secret word via SMS after you’ve spoken to them.

Call Centre Numbers

Free on MTN: 0839035274
Free on Cell C: 0841935274

Call Centre hours

Mon: Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00

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| 25.08.20

My PIN/Password is blocked, how do I reset it?

On your Flash Go machine Flash menu > Select Balances > Select My Flash > Select Reset PIN > Enter ID/Passport […]