On your Flash Go machine

Flash menu > Select Balances > Select My Flash > Select Reset PIN > Enter ID/Passport number > Enter personal cell phone number > Enter new PIN > Retype new PIN

On your Touch Go machine/Flash app

If your PIN/password is blocked on your Touch Go machine or the Flash app, you will need to contact the call centre:

Free on MTN: 0839035274
Free on Cell C: 0841935274

Call Centre hours

Mon: Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00

Download the app

https://flash.co.za/faq/my-pin-password-is-blocked-how-do-i-reset-it/

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