| 25.08.2020
Why have my Free Basic Electricity(FBE) units decreased?
Customers get 25 or 60 free units a month.
If you exceed that amount, the units you get become less than they usually are.
The tariff plan you are on also plays a big role in this – for more information about the tariff plan you are on, please contact your local municipality.
https://flash.co.za/faq/why-have-my-electricity-units-decreased/