Account Payment

What are Account payments?

Flash traders offer their customers the ability to pay accounts at their local shop. The service is brought to you through partnerships with A+, Pay@ and PayCity.

Customers must arrive with a partner reference number, which is used to connect with the payment partner and allows payments to a wide range of insurance companies, municipalities, traffic fines, bus travel companies and many more.

What is the benefit of offering account payments?

Most account payments have weekly or monthly payment cycles, meaning customers will come back to the same shop for their next payment. Customers can now do all their shopping and payments at one shop, saving on taxi costs.

What is DStv?

DStv is South Africa’s leading satellite television offering with multiple package choices available like DStv Compact, DStv Access and DStv Easyview.

Customers can pay their subscription at their closest Flash trader to get access to the latest sports, movies, news and documentaries.

What is the benefit of offering DStv payments?

DStv has millions of customers in South Africa who need to make account payments each month. By offering DStv payments in their shop, traders expand their basket offering to customers. This means more convenience for customers because they do not have to visit more than one shop to complete their shopping and they will be more likely to visit your business again in future.

How paying DStv with Flash makes your life easier

  • There is no wait time between payment and activation of the account
  • Traders can check the balance due on the customer’s account
  • Customers can make a part payment towards their amount due for the month

How to sell DStv?

FlashGo:

  • Select DSTV/LOTTO/ Payments on the main menu
  • Select DSTV
  • Select Pay DSTV
  • Select amount to pay or enter own amount
  • Enter customer RSA ID number
  • Confirmation screen: click OK to confirm amount and ID number
  • Till slip for successful transaction prints with details captured

 

TouchGo:

  • Select Payments on the main menu
  • Select DSTV
  • Enter customer RSA ID number or account number
  • Enter amount to pay
  • Confirmation screen: click OK to confirm amount and ID number
  • Select output option (Print to screen for digital slip or to printer for physical till slip)
  • Till slip for successful transaction prints with details captured

How to accept Pay@ payments?

FlashGo:

  • Select DSTV/LOTTO/ Payments on the main menu
  • Select Payat
  • Select pay biller
  • Enter the Pay@ reference number and click OK
  • Confirmation screen 1: click OK if the account number, account payable and customer name are correct
  • Confirmation screen 2: click OK if the amount due is correct
  • Enter the amount due and press OK
  • Confirmation screen: click OK if the account number and amount is correct
  • Select output option (Print to screen for digital slip or to printer for physical till slip)
  • Till slip for successful transaction prints with details captured.

 

TouchGo:

  • Select Payments on the main menu
  • Select Payat
  • Enter the Pay@ reference number and click OK
  • Confirmation screen 1: click OK if the account number, account payable and customer name are correct
  • Confirmation screen 2: click OK if the amount due is correct
  • Enter the amount due and press OK
  • Confirmation screen: click OK if the account number and amount is correct
  • Till slip for successful transaction prints with details captured

How to accept Pay City payments?

FlashGo:

  • Select LOTTO/DSTV on the main menu
  • Select PayCity
  • Select account to pay
  • Enter Account number
  • Enter amount to pay
  • Confirm amount and account number

What is A+?

The A+ brand enables Flash traders to offer their customers the option of paying the following accounts: Ackermans, Shoe City, Refinery, Dunns, John Craig, and Tekkie Town.

The customer is required to provide the trader with their account number and the amount to be paid.

What is the benefit of offering A+ account payments?

By offering A+ payments, customers have a wider range of retailers they can now make account payments to at a Flash shop.

This is not only convenient but will increase the volume of customers visiting the Trader’s shop.

How selling A+ makes your life easier:

  • Extra feet to the store
  • Expand product offering
  • Create customer satisfaction
  • Create customer loyalty
  • Customers do not have to go to a mall to pay their accounts

How to sell A+?

  • Select DSTV/ LOTTO/ Payment on the main menu
  • Select A+
  • Select the Account you want to pay
  • Enter the customer account number and click OK
  • Enter the amount to pay and click OK
  • Confirmation screen: click OK if the account number and amount is correct
  • Select output option (Print to screen for digital slip or to printer for physical till slip)
  • Till slip for successful transaction prints with details captured.
Remember:
  • Check the confirmation screen to make sure you do not make an incorrect payment
  • Print a slip as proof of payment
  • When a transaction fails, first do a balance check before attempting a second transaction