Flash Data - Flash

Topics

Data

How to sell data vouchers?

FlashGo:

Select Data/Wifi on the main menu
Select Data Vouchers
Select the desired network
Select the desired amount
Select output option (Print to screen for digital slip or to printer for physical till slip)

TouchGo:

Select Data on the main menu
Select Voucher
Select the desired network
Select the desired amount
Voucher number will print on the till slip

How to sell data for direct top up?

FlashGo:

Select Data/Wifi on the main menu
Select Direct top-up
Select the desired network
Select the desired amount
Enter customer’s mobile number
Select output option (Print to screen for digital slip or to printer for physical till slip)
Print receipt (customer’s cell phone is automatically topped up)

TouchGo:

Select Data on the main menu
Select Top-up
Select the desired network
Select the desired amount
Enter customer’s mobile number
Print receipt (customer’s cell phone is automatically topped up

Remember:

Flash cannot cancel airtime and data vouchers
Make sure you enter the correct MSISDN when sending airtime or data to a customer as it cannot be cancelled
Flash cannot give the status of a voucher, only the networks can
When giving a reference number to the call centre or business support, please say what type of voucher and which network you are talking about