Data
How to sell data vouchers?
FlashGo:
- Select Data/Wifi on the main menu
- Select Data Vouchers
- Select the desired network
- Select the desired amount
- Select output option (Print to screen for digital slip or to printer for physical till slip)
TouchGo:
- Select Data on the main menu
- Select Voucher
- Select the desired network
- Select the desired amount
- Voucher number will print on the till slip
How to sell data for direct top up?
FlashGo:
- Select Data/Wifi on the main menu
- Select Direct top-up
- Select the desired network
- Select the desired amount
- Enter customer’s mobile number
- Select output option (Print to screen for digital slip or to printer for physical till slip)
- Print receipt (customer’s cell phone is automatically topped up)
TouchGo:
- Select Data on the main menu
- Select Top-up
- Select the desired network
- Select the desired amount
- Enter customer’s mobile number
- Print receipt (customer’s cell phone is automatically topped up
What is Global Data
Global Data allows local residents in South Africa to directly top up a foreign cell phone number with data.
How to sell Global data?
FlashGo:
- Select Global/Transfers
- Select the Globaloption
- Select Sell Global Data
- Select Top up recipient number
- Enter the recipient’snumber (in international format)
- Choose the desired network
- Select the desired amount
- Confirm transaction print slip
The receiver will get their data sent directly to their number.
TouchGo:
- Select Data
- Select Global Data
- Enter recipients phone number (international formats)
- Choose correct network
- Select the desired amount
- See if all the information is correct before sending
- Confirm transaction print slip
The receiver will get their data sent directly to their number.
Remember:
- Flash cannot cancel airtime and data vouchers
- Make sure you enter the correct MSISDN when sending airtime or data to a customer as it cannot be cancelled
- Flash cannot give the status of a voucher, only the networks can
- When giving a reference number to the call centre or business support, please say what type of voucher and which network you are talking about