Flash Data - Flash

How to sell data vouchers?

FlashGo:

Select Data/Wifi on the main menu
Select Data Vouchers
Select the desired network
Select the desired amount
Select output option (Print to screen for digital slip or to printer for physical till slip)

TouchGo:

How to sell data for direct top up?

FlashGo:

Select Data/Wifi on the main menu
Select Direct top-up
Select the desired network
Select the desired amount
Enter customer’s mobile number
Select output option (Print to screen for digital slip or to printer for physical till slip)
Print receipt (customer’s cell phone is automatically topped up)

TouchGo:

What is Global Data

Global Data allows local residents in South Africa to directly top up a foreign cell phone number with data.

How to sell Global data?

FlashGo:

Select Global/Transfers
Select the Globaloption
Select Sell Global Data
Select Top up recipient number
Enter the recipient’snumber (in international format)
Choose the desired network
Select the desired amount
Confirm transaction print slip
The receiver will get their data sent directly to their number.

TouchGo:

Select Data
Select Global Data
Enter recipients phone number (international formats)
Choose correct network
Select the desired amount
See if all the information is correct before sending
Confirm transaction print slip
The receiver will get their data sent directly to their number.

Flash cannot cancel airtime and data vouchers
Make sure you enter the correct MSISDN when sending airtime or data to a customer as it cannot be cancelled
Flash cannot give the status of a voucher, only the networks can
When giving a reference number to the call centre or business support, please say what type of voucher and which network you are talking about