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Flash Machines FAQs

Where can I buy a Flash machine?

You can buy a Flash machine at any Flash Kiosk, Flash SupaTrader, PEP or PEPcell store.

Once you have bought your Flash machine, click here to get started or contact us on the numbers below.

 

Call Centre Numbers

Free on MTN: 0839035274
Free on Cell C: 0841935274

Call Centre hours

Mon: Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00

How do I update my Flash machine?

Why is it important?

 

Updating your Flash machine ensures you have all the newest products available to sell, and all improvements are available on your machine.

 

How to update

 

Touch Go machine:

Step 1: Connect your machine to WIFI
Step 2: Go to App Store
Step 3: Update all apps that are available for update
Step 4: Once updates are completed, restart your machine

 

Flash Go

Step 1: Click Flash
Step 2: Use the arrow button to ‘Setting’ and select
Step 3: Use the arrow button to ‘Reset Services’ and select

 

My Moova Go battery is always low

If your Flash machine battery is low very often, it could be because it is not fully charged when you start trading.

To avoid this problem, make sure your Flash machine is FULLY CHARGED before you start trading each day.

This will also ensure your machine battery lasts longer.

Does a Flash machine have a warranty?

Yes, all machines have a 1-year warranty from the date of purchase. Please keep the receipt as proof purchase.

Where can I buy Flash machine accessories? Printer, charger, till rolls etc.

You can buy all Flash machine accessories at your nearest Flash Kiosk.

Contact the Flash Call Centre to find out where your nearest kiosk is.

 

 

Call Centre numbers

Free on MTN: 0839035274
Free on Cell C: 0841935274

Call Centre hours

Mon: Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00

How much does a Flash machine cost?

Prices for Flash machines are not online because the stores often have sales, making the prices different depending where you buy.

To see Flash machine prices, you will need to visit a Flash Kiosk, SuperTrader, PEP, or PEP Cell store.

Quick Links

New to Flash Trading?

Take a look at our getting started guide with FAQs and resources.

Getting Started

Download the Flash App

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Flash Call Centre

083 903 5274 (FREE on MTN)
084 193 5274 (FREE on Cell C)

hello@flash.co.za

Mon - Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00