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Popular FAQs for you.

What is a Flash Shop?

At a Flash Shop you can safely, and easily buy and top up your favourite digital products right in your community, saving you time and money.

At a Flash Shop you can:

  • Buy electricity
  • Buy airtime & data
  • Buy & RICA SIM starter packs
  • Buy Lotto tickets
  • Pay your bills
  • Buy Gift Vouchers
  • Top-up accounts and pay for services online

What can I buy at a Flash Shop?

  • Electricity
  • eeziPower (electricity you can buy when the municipality is offline)
  • Airtime for all major networks
  • eeziAirtime (airtime that can be loaded on to any mobile network)
  • Data for all major networks
  • DStv account payments
  • Mama Money
  • 1ForYou Vouchers (was 1voucher)
  • Pay@ bill payments
  • Pay City bill payments
  • A+ account payments
  • National Lottery
  • Netflix, Spotify, Uber, Uber Eats, and Roblox Vouchers

How do I claim Free Basic Electricity (FBE)?

To claim FBE:

  • Dial string *130*269#
  • Select FBE
  • Select NEW
  • Enter your Meter number
  • Confirm meter number
  • Click Dismiss, then SMS will be sent to you

Not all customers qualify for FBE, this may be down to your tariff plan. For more information on your tariff plan, contact your local municipality.

How do I load an eeziPower voucher?

  • Dial *130*269# on your cell phone
  • Select option 3
  • Follow the prompts to get your electricity token

How do I load an eeziAirtime voucher?

If you’ve bought an eeziAirtime voucher, dial the string on your voucher to load the airtime on to your cell phone: *130*3621*3*PIN#

Why have my Free Basic Electricity(FBE) units decreased?

Customers get 25 or 60 free units a month.

If you exceed that amount, the units you get become less than they usually are.

The tariff plan you are on also plays a big role in this – for more information about the tariff plan you are on, please contact your local municipality.

Why didn’t I receive my Free Basic Electricity (FBE)?

Some customers do not qualify for FBE, this entirely depends on the tariff plan you are on.

To find out your tariff plan, you will need to contact your local municipality.

Quick links.

Products and Services

Everything you need to know about the products you can buy at a Flash Shop.

LEARN MORE
What is 1ForYou?

Your guide to 1ForYou, the one for all online payments and top ups.

LEARN MORE

Need help? We’re here for you.

Speak to Flash.

Experiencing an issue? We’re here to help. Our call centre is open every day of the week. 8am-8pm on weekdays, 9am-6pm on Saturdays, and 9am-5pm on Sundays and public holidays.

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083 903 5274 (FREE on MTN)
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hello@flash.co.za

Mon - Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00