What is your Flash number and how do you find it?
Your Flash number is the cell phone number or MSISDN number on your Flash machine.
This number is important because you need to use it as the reference number for EFT top-ups, cash deposit top-ups at ATMs, when buying Flash tokens at Shoprite and direct top-ups at a Flash Kiosk.

This is how to find your Flash number:
On a Flash Go machine:

The number in the middle of the home screen is your Flash number
On a Touch Go machine:

• Click the top left menu button
• Select My Flash
• Select Balances
• The Cell Number is your Flash number
Tips to help you keep your Flash number safe and ready to use:

• Save your Flash number on your phone as Flash Number
• Do not share your Flash number with anyone


If you have any further questions about how to use your Flash machine, please get in touch using the details below:

1. Call Centre:

Mon – Fri: 08h00 – 20h00
Sat: 09h00 – 18h00
Sun: 09h00 – 17h00
Public Holidays: 09h00 – 17h00

083 903 5274 (FREE on MTN)
084 193 5274 (FREE on Cell C)

2. WhatsApp:

Send us a message on 072 343 3008

3. Email:

Send your query to hello@flash.co.za

4. Facebook Messenger:

Leave us a message on our Facebook page and someone will be in touch.

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