What is Free Basic Electricity?

Free Basic Electricity (FBE) is FREE electricity, and a government initiative put in place to support low-income households. The initiative was launched in 2004 and the service provides between 25 – 60-kilowatt hours (kWh) of free electricity per month for qualifying meters.

This amount of electricity is considered sufficient to run basic lighting, run a small black and white TV and radio, do basic ironing and boil water using an electric kettle. For households connected to the official non-grid systems, 50-watt peak (Wp) will be provided per non-grid connected supply system.

Qualifying for Free Basic Electricity

Although terms of use and distribution may vary between municipalities, most restrict FBE to those households that consume below 350-450 kWh of electricity per month only.

FBE users who have pre-paid meters will be able to see when their free electricity is depleted, and will then have to buy additional electricity at their own expense. Users with credit meters will not be able to easily monitor their usage and will be charged for additional usage at the end of every month.

For users with prepaid meters, you can buy additional units at a FLASH Shop and will be charged at respective municipality tariffs.

How to Claim Yours

FBE is available on the 1st of every month and will be valid for that month only, meaning units will expire before the start of the new month. To claim your FBE, dial *130*269# on your mobile phone.

To learn if you are eligible for FBE, contact your local Municipality or Utility provider.



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